UC Provides New Attack Vectors
As companies made / make the move from traditional POTS or analog phone services to VoIP (voice over IP) communications, they introduce new risks that may lead to sensitive communications being...
View ArticleAspect Unified IP 6.6 Introduces Microsoft UC Integration
Back in June I wrote a post about the newly formed partnership between Aspect Software and Microsoft. Aspect was already an established leader in providing IP-based solutions for call centers, and...
View ArticleAre You There?
Businesses have used multiple methods of communicating for some time. Phones have been around basically forever. Email has been part of the foundation of corporate communications for at least the last...
View ArticleBT Expands OneVoice VPN with Unified Communications
BT is expanding their OneVoice voice-oriented VPN service and incorporating unified communications capabilities. OneVoice already allows customers to realize cost savings and make calls around the...
View ArticleWindows Mobile 6.5 a Tad Underwhelming To Some
I have used some form of Windows Mobile phone for almost 4 years. During that time, I did flirt briefly with the iPhone- trading my AT&T Tilt with my wife for her iPhone for a few months. The...
View ArticleEnabling Brings OCS to the College Classroom
Colleges and universities across the country use the Blackboard Academic Suite to allow students and faculty to engage and collaborate virtually. Enabling Technologies is helping to expand the...
View ArticleUsing Presence Effectively
Presence is arguably the glue that makes unified communications work. It is Presence, the ability to determine the current status and availability of contacts, that enables users to communicate more...
View ArticleAchieving UC Utopia
What is the ultimate goal of unified communications? For you, the user? Organizations have all kinds of potential reasons for adopting unified communications. Cut costs. Improve efficiency. Communicate...
View ArticleTweeting Your Presence
One of the keystones of unified communications is ‘presence’. Another word for presence might be status, but presence is a status–plus a little bit more. Of course, that is only if it is done right and...
View ArticleUnified Communications for Dummies
The book is out! Unified Communications for Dummies is available now. My co-author, Satish Shah, and I, along with the editorial team at Wiley (Katie Mohr, Tiffany Ma, and Pat O’Brien) invested...
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